Would not recommend to anyone. The phone line is always down they answer them put the phone down on you after hours of waiting. {"menuItems":[{"label":"Who is GoSkippy Insurance? Have been insured with Go Skippy for 18 months, received notification this week that they are cancelling my policy as the underwriter has deemed my new address to high risk, I moved 4 months ago, only now seems to be an issue. ","anchorName":"#what-is-the-claims-process-for-goskippy"},{"label":"GoSkippy car insurance customer reviews","anchorName":"#goskippy-car-insurance-customer-reviews"},{"label":"Pros and cons for GoSkippy car insurance","anchorName":"#pros-and-cons-for-goskippy-car-insurance"},{"label":"Verdict","anchorName":"#verdict"},{"label":"Frequently asked questions","anchorName":"#frequently-asked-questions"}]}, The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the marketyet. Who do I turn to for help when I have been cheated by goskippy.com? Thomas St, London, SE1 9RG. **RAC breakdown cover will be manually pro-rata'd less and comission, *For XS Direct policies please refer to your policy documents. All fees charged are as follows: I had Insurance with Goskippy and they cancelled my insurance after two months that was paid and refused to return the deposit (320)and charges me 100 cancellation fee plus various other admin charges that came up and in the end I owed them money. Optional, only if you want us to follow up with you. Avoid avoid avoid I was with these for a few years zero loyalty staff cant speak English very well charge a fortune to change on the policy talk to you like dirt when you have an issue. He was correct there is so many organisations involved you loose tack who you spoke with. GoSkippy Insurance is a broker that works with a panel of insurance companies to offer car, van, motorbike, home and travel insurance. Sold my car - 101 charge. If you are responsible for causing an accident, youll be protected for damage to third party vehicles or property. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. Charged me 660 because I wanted my insurance from the next day, my fault for finding my perfect car straightaway I suppose! Awful company pay the extra money to go with a proper insurance company, written by Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ Insurance is a necessity, so we think it shouldnt cost an arm and a leg. RickyWebber69 If you choose to pay by Direct Debit we will charge a Direct Debit set up fee. cvFigueroa377 Did you know?You can view and validate documents by using your online portal. Contact Go Skippy Go Skippy can be reached by calling 0344 840 6302 or by emailing talk2us@goskippy.com. Check each cover level to see which offers the best value. Berryuy195 What is covered under my GoSkippy policy? We are sorry to hear of your recent dissatisfaction. Official Twitter for GoSkippy Insurance. Bought an Electric Vehicle or hybrid? I need to know that if I cancel the policy will I have to pay all arrears? Took 300 pound only to cancel my policy a week later due to a discrepancy with a document. Your car is being driven by an unnamed driver on your policy or by a person that does not have a valid driving licence. How much would it cost to add me on as a named driver? [15][16] By early 2014 Eldon had launched the Footprint brand to sell van and motorbike policies and Business Choice Direct for commercial insurance. The fees They all say different requirements when i say the persons name i was speaking too they say we dont have amyone by that name. Avoid at all costs! I cant even put into words how disgusting this goskippy is, theyre just awful. Horrible horrible company. No claims discount How do I cancel my GoSkippy renewal? You can cancel your insurance in a number of ways. We also charge a fee if your policy is cancelled. on 11/05/2020. Full driving licence My next step will be asking for a refund, which I really dont expect to get. Which even though, they say it is out of their hands it is an ADVICE, which they have decided to adhere by and cancel. Either way, youll need to have your policy details and al the facts about the incident in order to make a claim. You can view and validate documents by using your online portal. I'm glad I've chosen skippy for my insurance. Chrisspence555 People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. VAT number: 259751759. Get a quote Find out more A supportive culture with meaningful values Copyright GoSkippy Insurance 2023. nmatthe2 on 01/02/2023, This company is the absolute worst insurance company I have ever dealt with. on 23/01/2023. Before posting your question please check to see that it has not already been asked. GoSkippy knows insurance isnt always at the top of peoples to-do lists, so why should it be a hassle? Youll have the option of adding or increasing a voluntary excess, which should in turn reduce your premium. My Account. Thank you. If you prefer to speak to someone just call us on 0344 840 6302. It is only because of the COVID situation that the matter is not so bad as they are in a high risk group otherwise I do not know what we would have done, with the car now being stuck in the drive. Were always striving to make things easier for our customers, so you can get on with your day. Thankfully I was never involved in a accident during that period of time, just seems as they dont know what they are doing absolutely shocking iam totally disgusted, written by After 23 years of driving Ive never had to deal with such a DEMANDING and incompetent insurance company! Ive been Go skippy for 1 year now and I am very happy with the service they provide. Then theyve told me I have to pay 75 to cancel. If you cancel it could result I. Trust-no-one Let our expert ratings help you quickly find out what the quality of your insurance policy is. Verification can help ensure real people write reviews about real companies. He gave me another and I got through once and got a reply but when I queried the comments in their reply the email came back again as undelivered. Excellent insurance company very easy to use and very low prices would recommend this to all my friends and family, Extremely quick and easy to obtain insurance. This is a ludicrous amount to charge as a cancellation processing fee. I will NEVER use your organisation again and will at every opportunity make people aware of this. [17][22] In November the Business Choice Direct brand was moved to a newly created subsidiary company of which Eldon owns 51%. I have been told it is because it is to do with new criteria rules amended by the new insurers. Looking at the reviews this happens quite frequently and appears your underwriters and you as a company do this very frequent. [27] From June 2017 the GoSkippy brand began appearing alongside that of Leave.EU on the campaign's Facebook and Twitter posts, including one featuring a photo of the burning Grenfell Tower stating "An amnesty for Grenfell illegal immigrants? For full details regarding cancellation of your policy Go Skippy is a trading name of Somerset Bridge Insurance Services Limited. mjMoore88 We use dedicated people and clever technology to safeguard our platform. Send me the wrong agreement to my car, took the deposit when questioned about my car being wrong they are now trying to make me pay a cancellation fee as well as take away my deposit even though my car has never been insured through them as they messed up the agreement. How likely would you be to recommend finder to a friend or colleague? The most normal process would be to follow the company's own complaints procedure. They may be the cheapest overall quote on gocompare but they request unnecessary money for changing the smallest of things. written by Loading GoSkippy is a trading style of Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm . The company was incorporated in August 2007 with John Gannon and Paul Chase-Gardener as founding directors. Go Skippy are an awful rogue broker, stay away from them, written by This gives you more choice, but does mean you have to go through the quote process to see exactly what will be included in your cover. The worst decision I ever made was signing up with this company! Having completed my on line application, I omitted the SP30 A HUMAN ERROR, if I was attempting to do something dishonest I would have not declared my previous claim.. would I not??? Finder.com Comparison UK Limited (company number: 10482489) is We pride ourselves on giving our customers top quality, five-star Defaqto* rated cover with a range of add-ons. [1], Eldon is also 50% owner of a joint venture called Vavista, which began trading in 2015 and provides "health and wellbeing programmes" with its insurance policies. on 22/05/2020. They consider if the applicant meets certain criteria to qualify for an insurance policy. Thank you. Quoted 350 for the year.. then hit with a 50 admin fee and a 50 direct debit set up fee..guess they are 2 different types of admin! AlexEs If this doesn't reach a conclusion you are happy with, contact the Financial Ombudsman Service. Please click here to access our help centre and find the best way to deal with any queries you have. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you. Hi Matthew, thank you for your feedback. Found this company in the comparison site. I have just been on the phone with an Agent at Go Skippy. I had to constantly chase every day what was happening with my claim. Tesco CC: 1200 0% Until March 2014. Cancelled before the 21 days were up and got it for 349 from Vavista, paid the 75 cancellation fee and then got trhretened, bullied and bombarded with legal letters to pay 180 extra, disgusting bully boy outfit who are unprofessional and con artists, paid it to get rid of them and still better off, never again! Only the insurance policies GoSkippy Insurance sources and arranges with its affiliate Southern Rock are 5-star Defaqto rated. Hi Donna, Thank you for your recent feedback. Photo of front of the car [11] On 26 February 2013 ownership of Eldon transferred to another group 70% owned by Banks, and received authorisation as a UK insurance broker at the start of April. Eldon's parent company was then the Gibraltar-based Southern Rock Holdings, which also owns Southern Rock Insurance. GoSkippy is a car insurance broker that supports around a dozen car insurance underwriters that, between them, offer comprehensive and third party, fire and theft policies. Monday - Thursday 9am-6pm, Friday 9am - 5.30pm, Sat 9am - 1pm. They asked me to get in writing confirmation that I had not made a claim in 2017, no other insurer has made this allegation our partners for featured placement of their products or services. While we are independent, we may receive compensation from Benefits. Absolute shocking company scamming Bastar**. I deleted my car insurance policy by mistake, and not got a copy. Gradient AI is a leading provider of proven artificial intelligence (AI) solutions for the insurance industry. They told my boyfriend that he owed 300 and then 2 days later told him he owed 1200! Scam!!! Founded Date Jan 1, 2007. Upon request, the monetary amount of any such fee will be disclosed to you prior to you purchasing/renewing the policy. I changed the reg on my car and when I called, they wanted to charge me 50 just to change the reg. They flat out denied all requests but we're only interested in me . [20] The following month Eldon sent call centre workers home while it trailed moving their work to South Africa, stating that it was "entering into a period of consultation with up to 200 members of staff across the business". They flat out denied all requests but we're only interested in me continuing payments. And who knows what else Even admiral is cheaper than them and theyre usually around 1000 extra, even thats cheaper overall and waaay less stressful than this sorry excuse of a company. unsure you should get independent advice before you apply for any my grandson purchased motor cycle insurance from you last pm you asked to see a copy of his driving license but he is having trouble emailing it to you. Data Protection ICO registration number: We also ensure all reviews are published without moderation. We also ensure all reviews are published without moderation. The fee is calculated as a percentage of insurer calculated premium and the result of individual risk calculations based on information provided by you in your quotation for a policy. Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording 6334001). Ticked all the boxes and came out at as excellent value for money. Absolutely not! I was not given the opportunity to speak to the underwriters, thats disgraceful and you should be appalled at this. Your car is used for rallies, races or competitions. This company has cancelled insurance with no reasoning whilst taking extra payments from my bank. For this reason, GoSkippy provides few enhanced features as standard on its car insurance policies as it strives to keep the core costs of cover down. Best insurance company. [29], The company changed its legal name to Somerset Bridge Insurance Services on 6 December 2019. We are sorry to hear of your recent dissatisfaction. We appreciate any feedback our customers provide to help us to continuously improve our service moving forward. My brother got insurance for my friend and she was added driver to his policy. It offers car, travel, home, van and bike insurance from a number of different insurers. We may receive compensation from our partners for placement of their products or services. Once we've checked over your question we will put it live on the site and our strong community of experts I wish I listened before taking out amd insurance policy with them. 6334001). Charges for no reason, how on earth they're still trading is beyond belief. Many months later, i was forced to cancel the insurance because i could not pay the premium due to the loss of my job. I have to pay for you to cancel my insurance!!! Find out more about the pros and cons of 2-year fixed rate cash ISAs. where is the human element in this. Somerset bridge insurance (underwriters) [6] Lee, who co-founded Southern Rock Holdings and had also served as managing director of Southern Rock Insurance, resigned his directorship in April 2011 to move to Hastings Direct. Go Skippy insurance' refused to fufill it's obligations when my car was hit and damaged. Travel Insurance by Go Skippy is administered by Just Travel Cover. Just the same when you use another persons card for phone purchases, some companies require the card holder to be present and give the relevent information. NO they just want an extra 50 to change to insurance back or cancel it! Its like they are trying to get me to cancel my insurance with them so they can charge me massively overpriced cancellation charges! on 09/09/2021, This is one of the worst insurers I had to deal with very unprofessional, not doing their job right, complicating things and in general just rubbish. They are separate entities with strong data control rules. Compare prices online. on 07/12/2022. I cancelled insurance within cooling off period and before cover had started.GoSkippy charged me 25 which they did not refund. GoSkippy Insurance is a broker that works with a panel of insurance companies to offer car, van, motorbike, home and travel insurance. This is the highest level of cover on offer and will give the same protection as the other levels as well as insuring your vehicle against accidental damage and vandalism. Motorbike insurance. [2][14] We are very sorry to learn of your recent dissatisfaction regarding our cancellation charges. written by GoSkippy acts a bit like a broker, in that it works with a panel of different car insurers to find you the best policy for you. GoSkippy is a UK insurance broker offering car, bike, van and home insurance. - eldon insurance GoSkippy is owned and administered by Eldon Insurance Services. [17] In October 2016 another new company, Somerset Bridge was created to act as managing general agent in order to diversify the panel of insurers Eldon has access to. Registered in England and Wales (No. Having got back and informing the Team Manager of the above he said he had given me the wrong complaints address ?. [21] Subsequently, 174 employees were made redundant at the Newcastle and Bristol offices. We appreciate any feedback our customers provide to help us to continuously improve our service moving forward. [3] It specialises in motor vehicle insurance and currently operates under the trade names GoSkippy, Footprint, Plato Insurance Services, and Vavista. [2][4] The company's Bristol headquarters was also the HQ for Leave.EU. We use dedicated people and clever technology to safeguard our platform. The payment went through ok with no extra charges. It has came to the end of the year but I have received no email no letter or nothing about renewal. Then it refused to accept that quote again,. This is because of data protection. This is our registered office only and we do not deal with in person customer queries at this address. Through Eldon Insurance Services Ltd, GoSkippy works with a panel of different car insurers, including Allianz, Aviva, AXA, Covea, Hawkwell, Octane, Southern Rock, and Watford Insurance. Hi Abdul, thank you for your feedback. Updated my insurance to business yesterday for 101 and quickly realised Id made a mistake, rang up straight away to see if theres anything they could do in regards to a cooling off period or refund. !Also staff is very rude!!!! - dobenham I did it online instead and got charged 40. Easy peasy to do tryed all others go Skippy by far easier to understand as I'm over 60 thank you. Our insurance products and brands Bristol Somerset Bridge Insurance Services Limited (SBISL) is an insurance broker providing insurance for over 400,000 customers under the brands GoSkippy and Vavista. Although Banks had previously admitted advertising insurance products to campaign supporters, he stated "Eldon has never given or used any data to Leave.EU. It goes against our guidelines to offer incentives for reviews. I had insurance with Go skippy for 35 days because of circumstances, sold the car so i had to cancel insurance, they told me i have to pay 113 pounds as cancellation fee allomg with the 45 pounds i just paid but for a month i won't use wich they don't refund so 158 pounds cancellation fee, outrageous, sham of a company! Thank you. Moffatt became CUO of . We are sorry to read this and would like to help you further as debt being transferred to your next insurance company does not sound correct. will hopefully give you some great answers that you find useful. With just a month to go before my insurance runs out, I phoned them to say I would not be renewing, was asked why, and I told them I have sold my bike. Contact Email talk2us@goskippy.com. They also assess individuals who are applying for life insurance policies. [25] Brittany Kaiser, a former director of Cambridge Analytica, has said that when she visited Leave.EU HQ in late 2015 she saw Eldon employees staffing a call centre for the campaign She added that she thought the staff, most who had never participated in politics before, were calling leads or current customers of Eldon. [13], Banks was forced to resign from Eldon in September 2013 and Southern Rock Insurance the following year, as part of an agreement with Gibraltarian regulators also accepting a "period of ban or self-exclusion from other insurance directorships" after they found Southern Rock to be trading while technically insolvent. ","anchorName":"#what-is-my-excess"},{"label":"What is the claims process for GoSkippy? I've reported themto FOS, I urge anyone else to do the same. on 19/03/2020, Having been involved in an incident with a go Skippy policy holder I have been passed to their claims handlers (Eldon Insurance / Somerset Bridge) Any charges? Insurance. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. Hi, thank you for your feedback. My first attempt at payment failed as your site timed it out. The new insurers are the same as the old ones only trading under a different name and my circumstances have not changed over the years. Up to 100,000 Legal Expenses Cover. 228McCracken I phoned the customer service twice still not resolved, very poor customer service will be cancelling the policy. Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. Communicative and professional. This is our registered office only and we do not deal with in person customer queries at this address. [26], In August 2016 the Leave.EU campaign announced a sponsorship deal with the Goskippy brand and offering a 10% discount on insurance. I will be not be renewing with them! Thank you. "[25], In November 2018 the Information Commissioner took enforcement action against Eldon Insurance and Leave.EU for breaches of the Data Protection Act, fining them a total of 135,000. Failure to do this could result in a rejected claim later on. 371Black This latest research explores how much the UK is set to spend on Christmas in 2022, and how much Brits spend on unwanted gifts. If you choose to pay by Direct Debit we will charge a Direct Debit set up fee. written by *5-star Defaqto rating on Watford comprehensive policies only. I paid monthly and I was wondering if it possible not to pay anymore for the two months left. If all else fails, contact your local Citizens Advice Bureau. GoSkippy | Bristol Please click here to access our help centre and find the best way to deal with any queries you have. For full details regarding cancellation of your policy Our friendly website makes it easy for you to get cheap car insurance quotes online. Just before Christmas 2013, the company's auditors, Baker Tilly LLP resigned, reporting that the relationship had broken-down because "by failing to supply accurate information, management is imposing a limitation of scope on our work." But I only agreed to let my friend use my bank to pay insurance, so I signed papers in my name. It goes against our guidelines to offer incentives for reviews. So horrible insurance i changed asap i could. on 20/09/2018, By far worst insurance company ever!! Can I get temporary car insurance with GoSkippy Insurance? The service is rubbish and their system is always down so they keep getting you to call back another time. We would like to take a look into this further for you. before cancelling. However, if you would like to cancel your GoSkippy car insurance For full details regarding cancellation of your policy Go Skippy Insurance Reviews - goskippy.com/car-insurance. Storiesfrom them, calls being cut off when they feel like it. Thank you. How much is it cost for a month? Affordable price The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is, *Based on data provided by Consumer Intelligence Ltd, www.consumerintelligence.com (March 23). written by Would NEVER EVER INSURE WITH THEM AGAIN, written by Proof of employment UPDATE: Beat my renewal quote well and truly. As if that was not bad enough, my new insurers called to confirm my NCB with Go Skippy and they were told to do a proper check on me and other information regarding me was divulged which my new insurers did not ask for. The fees Proof of employment qualifications AVOID GO SKIPPY AT ALL COSTS THEY ARE NOT INTERESTED IN HELPING THIRD PARTIES. So stay away The table below sets out what fees are applicable if you choose to cancel your policy with us. 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