Airbnb Payments may require you to give written confirmation of a stop-payment order within fourteen (14) days of an oral notification. Add guests. The currencies available to make payments may be limited for regulatory or operational reasons based on factors such as your selected Payment Method, your country of residence and/or your Airbnb Payments contracting entity(ies). Payments Terms of Service for European Users, Payments Terms of Service for Non-European Users, Appointment of Airbnb Payments as Limited Payment Collection Agent, Modification, Term, Termination, and other Measures, Additional Clauses for Users Contracting with Airbnb Payments UK, Additional Clauses for Users Contracting with Airbnb Brazil, Additional Clauses for Users Contracting with Airbnb China, Additional Clauses for Users that are Businesses, Additional Clauses for Users Contracting with Airbnb Payments Luxembourg, China (for purposes of these Payments Terms does not include Hong Kong, Macau and Taiwan) (hereinafter , Airbnb Internet (Beijing) Co., Ltd.. In the event of cancellation of a confirmed booking, Airbnb Payments will remit the amount you are due (if any) as provided in the Terms and applicable cancellation policy. 17.2.2 We will not be liable for any loss arising from: (i) Diverted Payouts where you acted fraudulently or where, with intent or gross negligence, you failed to use the Airbnb Platform and/or Payment Services in accordance with the Terms or these Payments Terms (including the obligation to keep your Credentials safe); (ii) or any payout transaction which we facilitated in accordance with information provided by you where the information you provided was incorrect. Unclaimed Property (Claims) Upload your completed claim via the "Claimant Login/Upload Forms" button or send it via postal mail to: Treasury - Unclaimed Property P.O. 14.3 If you are contracting with Airbnb Payments UK, these Payments Terms will be interpreted in accordance with English law. Belong anywhere with Airbnb. Airbnb Payments is liable for any negligent breaches of essential contractual obligations by us, our legal representatives, directors, or other vicarious agents; such liability is limited to the typically occurring foreseeable damages. When these Payments Terms mention Airbnb Payments, we, us, or our, it refers to the Airbnb Payments company you are contracting with for Payment Services. The following paragraphs also apply if you are using the Payment Services as a representative (Representative) acting on behalf a business, company or other legal entity (in such event, for purposes of the Payments Terms, you and your will refer and apply to that business, company or other legal entity). By using the Payments Services, you agree to comply with these Payments Terms. By using the Payments Services, you agree to comply with these Payment Terms. Notwithstanding anything to the contrary in the Payments Terms, for the avoidance of any doubt, in connection with Guests who reside in France, the Total Price, installments or periodic payments, including Recurring Payments, collected by Airbnb Payments from such Guest are down payments (acomptes) within the meaning of French law. Airbnb Payments may offer alternative options for the timing and manner of payment. 2.11.2.1 For certain bookings (such as for Accommodation bookings of twenty-eight (28) nights or more), Airbnb Payments may require a Guest to make recurring, incremental payments toward the Total Price owed (Recurring Payments). If the selection is a phrase, that phrase will be submitted to search. You can contact the UK Financial Ombudsman by (i) telephone from inside the UK: 0300 123 9123 or 0800 023 4567; from other countries: +44 20 7964 0500, on Monday to Friday, 8am to 8pm and on Saturday 9am to 1pm; (ii) post: Financial Ombudsman Service, Exchange Tower, London, E14 9SR; or (iii) email: enquiries@financial-ombudsman.org.uk. For Guests with France As Country of Residence. If you are acting as an individual consumer and if mandatory statutory consumer protection regulations in your country of residence contain provisions that are more beneficial for you, such provisions shall apply irrespective of the choice of English law. 1.3 Your Airbnb Account. In addition, if you select to pay with a currency that is different than your Payment Method's billing currency, your bank or credit card company may convert the payment amount to your billing currency associated with your Payment Method, based on an exchange rate and fee amount determined solely by your bank. This section does not limit any rights which Airbnb Payments may have to apply to any court of competent jurisdiction for an order requiring you to perform or be prohibited from performing certain acts and other provisional relief permitted under China Laws or any other laws that may apply to you. It was introduced by Airbnb in January 2017, in the city of Greater London. Airbnb Payments provides payments services to Members publishing, offering and booking Accommodations, Experiences or other Host Services, including services in connection with the Open Homes Program and other current and future services provided via the Airbnb Platform. The date of receipt will be deemed the date on which Airbnb Payments transmits the notice. As an individual consumer, you may bring any judicial proceedings relating to these Payments Terms before the competent court of your place of residence or a competent court in England. Belong anywhere with Airbnb. Airbnb Payments is committed to participating in a consumer-friendly dispute resolution process. 15.10 Jury Trial Waiver. Travel Credits: (i) are coupons issued for promotional purposes; (ii) are non-refundable and non-transferable; (iii) are not cash, currency and not a stored value, gift card or store credit product; (iv) cannot be combined with other offers, coupons or discounts; (v) cannot be redeemed for cash, check or credit, except where required by law . You authorize Airbnb Payments to collect and store your Payout Method information. This may be performed by Airbnb Payments or a third party such as your financial institution. 18.2 Depending on the country of residence of guests and hosts, payments due to hosts and applicable fees like Airbnb service fees may require the execution of foreign exchange agreements or other related measures, as per applicable legislation. This means you must include the rental income in your income tax return. 2.4 Automatic Update of Payment Method. 4.2 Each Host, including each Host Team member, agrees that payment made by a Guest through Airbnb Payments, shall be considered the same as a payment made directly to the Host, and the Host will provide the Host Service booked by the Guest in the agreed-upon manner as if the Host has received the payment directly from the Guest. 5.4.2 To the extent you receive any funds in error, you agree to immediately return such funds to Airbnb Payments. You acknowledge and agree that anyone you authorize to use your Airbnb account may use the Payment Services on your behalf and that you will be responsible for any payments made by such person. 16.3 Assignment. 14.6 If you are contracting with Airbnb Brazil, these Payments Terms will be interpreted in accordance with the laws of Brazil. 5.3.3 Airbnb Payments will deem any overdue amounts not collected to be in default when three hundred and sixty five (365) days have elapsed: (a) for authorized charges, after Airbnb Payments first attempts to charge your Payment Method or the associated services have been provided, whichever is later; and (b) for withholdings from a Hosts future Payouts, after the adjustment is made to the Hosts Airbnb account or the associated services have been provided, whichever is later. Judgment on the arbitration award may be entered in any court with proper jurisdiction. The arbitrators decision will include the essential findings and conclusions upon which the arbitrator based the award. Furthermore, Airbnb Payments may temporarily place a hold on, suspend, or delay initiating or processing any Payout due to you under the Terms as a result of high volume Booking cancellations or modifications arising from a Force Majeure Event (as defined below). If you are acting as a consumer, judicial proceedings that you are able to bring against us arising from or in connection with these Payments Terms may only be brought in a court located in the city of Sao Paulo, State of Sao Paulo, Brazil or in a court with jurisdiction in your place of residence. Please contact your bank or credit card company if you have any questions about these fees or the applicable exchange rate. Payout Methods may involve the use of third-party payment service providers. Perform your search using your name, especially if you've moved to another state. "Every Japanese agent we talked to advised us to demolish this place," said the house's owner, Takahiro Okada, 85, a retired journalist. The following paragraph will apply if you are contracting with Airbnb Brazil: 18.1 Installment Feature for Users with Brazil As Country of Residence, Section 2, Guest Terms, shall be amended by adding the following subsection: You acknowledge that if your country of residence is Brazil and you are paying by credit card, you may pay for your booking in multiple installments as long as your credit card supports installments and is issued in Brazil. Refunds will be initiated and remitted by Airbnb Payments in accordance with these Payments Terms.. Please review them before using your Payout Method. 3.3.1 Subject to and conditional upon successful receipt of the payments from Guest, Airbnb Payments will generally initiate Payouts to your selected Payout Method: (i) for Accommodations, 24 hours after the Guests scheduled check-in time (or 24 hours after 3:00 pm local time - or 3:00 pm UTC if local time is unknown - if the check-in time is flexible or not specified); (ii) for Experiences, 24 hours after the start of the Experience; and (iii) for all other Host Services, at the time specified via the Airbnb Platform. Airbnb (NASDAQ: ABNB) is a community marketplace. The arbitration will be administered by the arbitratorin accordance with the Consumer Arbitration Rules and/or other AAA arbitration rules determined to be applicable by the AAA (the AAA Rules) then in effect, except as modified here. If your Payment Method associated with the relevant booking is determined to be expired, invalid or otherwise not able to be charged for any reason (such as insufficient funds), you remain responsible for any uncollected amounts and Airbnb Payments may charge the Payment Method related to your booking again or use any other Payment Method on file associated with your Airbnb account, if available, to collect such Additional Amounts. If a requested booking is declined because it is not accepted by the Host, you cancel the booking request before it is accepted by the Host, or Airbnb cancels the booking,any amounts collected by Airbnb Payments and due to you pursuant to the policies described in Section 5.5,,will be refunded to you, and any pre-authorization of your Payment Method will be released (if applicable)in accordance with Section 5.5.2. 4.1 Each Host, including each Host Team member, hereby appoints Airbnb Payments as the Hosts payment collection agent solely for the limited purpose of accepting and processing funds from Guests purchasing Host Services on the Hosts behalf. 17.1.4 Communication. If you fail to provide written confirmation within those fourteen (14) days, Airbnb Payments is not obligated to honor your request to stop any future Recurring Payments. Use enter to select. In certain instances, the refund process may include the option to receive credit in lieu of a cash refund; if this option is made available to you, the timing of your refund will be communicated via the Airbnb Platform. To the maximum extent permitted by applicable law, you agree to release, defend (at Airbnb Payments option), indemnify, and hold Airbnb Payments and its affiliates and subsidiaries, and their officers, directors, employees, and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Payments Terms; (ii) your improper use of the Payment Services; (iii) your failure, or our failure at your direction, to accurately report, collect or remit taxes; or (iv) your breach of any laws, regulations, or third-party rights. Limitations You authorize Airbnb Payments to collect from you amounts due pursuant to these Payment Terms and/or the Terms by either (i) charging the Payment Method associated with the relevant booking, or any other Payment Method on file that you authorize in your Airbnb account (unless you have previously removed the authorization to charge such Payment Method(s)), or (ii) by withholding the amount from your future Payout. However, if you pay with a push Payment Method (such as Sofort), Airbnb Payments will collect the Total Price due at the time of your booking request or after the Host accepts your booking request. These steps may include crediting or debiting (as appropriate) the original Payout Method or Payment Method used or selected by you, so that you end up receiving or paying the correct amount. Any dispute arising from or in connection with these Payments Terms must be submitted to the International Chamber of Commerce (ICC) for arbitration in New Delhi, which shall be the seat and venue of arbitration. You represent and warrant that: (i) neither you nor your Host Services are located or take place in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country; and (ii) you are not listed on any U.S. Government,UK or European Union list of prohibited or restricted parties. You and Airbnb Payments acknowledge and agree that, to the fullest extent permitted by law, we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding. Stays. In certain instances, the refund process may include the option to receive credit in lieu of a cash refund; if this option is made available to you, the timing of your refund will be communicated via the Airbnb Platform. In accepting appointment as the limited payment collection agent of the Host, Airbnb Payments assumes no liability for any acts or omissions of the Host. 3.5 Payout Restrictions. The use of such service providers requires that we transfer or make available some data to them. The arbitration proceedings shall be conducted in English. If your Payment Methods account information changes (e.g., account number, routing number, expiration date) as a result of re-issuance or otherwise, we may acquire that information from our financial services partners or your bank and automatically update your Payment Method on file. This Section 4 is subject to exceptions provided in Section 19.2 for Hosts, including each Host Team member, contracting with Airbnb China. 19.3 You represent and warrant to us that: (i) you are duly organized, validly existing and in good standing under the laws of the country in which your business is registered and that you are registering for receiving the Payment Services; and (ii) you have all requisite right, power, and authority to enter into this agreement, perform your obligations, and grant the rights, licenses, and authorizations in this agreement. The data to be transferred or made available includes also for any person its contact details such as phone numbers and e-mail addresses as well as financial data and usage data in relation to our services (including payment method, payout method, payment transaction). This includes payments youve made for Homes and Experiences reservation. Airbnb Payments may also terminate this agreement immediately without notice if (i) you have materially breached your obligations under this agreement; (ii) you have provided inaccurate, fraudulent, outdated, or incomplete information; (iii) you have violated applicable laws, regulations, or third-party rights; or (iv) Airbnb Payments believes in good faith that such action is reasonably necessary to protect other Members, Airbnb, Airbnb Payments, or third parties. 18.3 If you are a resident in Brazil and make a booking with a Host residing outside of Brazil using local currency, by using the Payment Services you acknowledge and agree that Airbnb Brazil acts as a payment collectionagent of the Host residing outside of Brazil. 15.11 No Class Actions or Representative Proceedings. 6.2 You agree that Airbnb Payments may seek to recover from you under any insurance policies you maintain and that Airbnb Payments may also pursue against you any remedies it may have available, including, but not limited to,referral to a collections agency, or pursuit of causes of action or claims against you, including in relation to any Damage Claim orpayment requests made by Hosts under the Host Damage Protection. You must send your notice of dispute to Airbnb Payments by mailing it to Airbnb Payments agent for service: CSC Lawyers Incorporating Service, 2710 Gateway Oaks Drive, Suite 150N, Sacramento, California 95833. If there is a dispute about whether this Arbitration Agreement can be enforced or applies to our Dispute, you and Airbnb Payments agree that the arbitrator will decide that issue. At least 30 days prior to initiating an arbitration, you and Airbnb Payments each agree to notify the other party of the dispute in writing and attempt in good faith to negotiate an informal resolution. The following paragraphs will apply if you are contracting with Airbnb Payments Luxembourg: 18.1.1 The Payment Services include the payment service provided to Hosts contracting with Airbnb Payments Luxembourg. You and Airbnb Payments acknowledge and agree that we are each waiving the right to a trial by jury as to all arbitrable Disputes. 19.2 You and your Representative individually affirm that you are authorized to provide the information described in Section 2.1 and Section 3.2 and your Representative has the authority to bind you to these Payments Terms. 14.1 If you are contracting with Airbnb Payments UK, these Payments Terms will be interpreted in accordance with English law. Airbnb Payments does not have any duties or obligations as agent for each Host except to the extent expressly set forth in these Payments Terms, and any additional duties or obligations as may be implied by law are, to the maximum extent permitted by applicable law, expressly excluded. 19.2 In such situations where the relevant Payment Services are provided by a third-party payment service provider, each Host, including each Host Team member, hereby appoints any local third-party payment service providers engaged by Airbnb China (rather than Airbnb China itself) to serve as the Hosts payment collection agent, solely for the limited purpose of accepting and processing funds from Guests purchasing Host Services on the behalf of Hosts. 15.8 Modification of AAA Rules - Attorneys Fees and Costs. 15.5 Exceptions to Arbitration Agreement. When you add a Payment Method to your Airbnb account, you will be asked to provide billing information such as name, billing address, and financial instrument information either to Airbnb Payments or its third-party payment processor(s). If Airbnb Payments changes this Section 15 after the date you last accepted these Payments Terms (or accepted any subsequent changes to these Payments Terms), you may reject that change by sending us written notice (including by email) within thirty (30) days of the date the change is effective. The request must be filed with the CSSF in writing, by post or by fax to the CSSF or by email to the address/number available on the CSSF website, or online on the CSSF website. If the suggestion is a link, the browser will navigate to that page. or via email to:complaints.payments@airbnb.com. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. In order to initiate arbitration, a completed written demand (available at www.adr.org) must be filed with the AAA and provided to the other party, as specified in the AAA rules. Appointment of Airbnb Payments as Limited Payment Collection Agent. It is your responsibility as a Host to ensure that you provide us with a current, accurate, and valid email address. We may require you to provide additional information or documentation demonstrating your Representatives authority. Airbnb Payments may combine amounts that it collects from Guests and invest them as permitted under applicable laws. Your Payout for a booking will be the Total Price less applicable fees like Airbnb service fees and applicable taxes. 13.7 Survival. 3.10 Your Payout Method, Your Responsibility. 20.3 You represent and warrant to us that: (i) you are duly organized, validly existing and in good standing under the laws of the country in which your business is registered and that you are registering for receiving the Payment Services; and (ii) you have all requisite right, power, and authority to enter into this agreement, perform your obligations, and grant the rights, licenses, and authorizations in this agreement. Your access to or use of certain Payment Services may be subject to, or require you to accept, additional terms and conditions. The tribunal shall consist of three (3) arbitrators. 16.4 Notices. 5.4.1 Airbnb Payments will take the necessary steps to rectify any payment processing errors that we become aware of. Effecting payments to a third-party Payout Method designated by a Host; Collection and payment of charitable donations; Other payment related services in connection with Host Services. Simply go to MissingMoney.com and type in your name to do a database search of available unclaimed funds across all states. Property owners are required by Airbnb to put a limit of 90 days of occupied nights per calendar year. However, if you pay with a push Payment Method (such as Sofort), Airbnb Payments will collect the Total Price due at the time of your booking request or after the Host accepts your booking request. Any amount you pay through the Resolution Center in connection with your Airbnb account. More information on Recurring Payments (including the amount and the frequency of payments) will be made available via the Airbnb Platform if applicable to a booking. 5.4.1 Airbnb Payments will take the necessary steps to rectify any payment processing errors that we become aware of. 19.5 For any Payout Method linked to your Airbnb account, you authorize Airbnb Payments to store the Payout Method, remit payments using the Payout Method for bookings associated with your Airbnb account and take any other action as permitted in the Payments Terms in respect of the Payout Method. Guests. You acknowledge and agree that anyone you authorize to use your Airbnb account may use the Payment Services on your behalf and that you will be responsible for any payments made by such person. Airbnb Payments reserves the right to decline or limit payments that we believe (i) may violate Airbnb Payments risk management policies or procedures, (ii) may violate these Payments Terms or the Terms, (iii) are unauthorized, fraudulent or illegal; or (iv) expose you, Airbnb, Airbnb Payments, or others to risks unacceptable to Airbnb Payments. Start your search Location. If you are acting as a consumer and if mandatory statutory consumer protection regulations in your country of residence contain provisions that are more beneficial for you, such provisions shall apply irrespective of the choice of English law. Further, for unsuccessful payment due to card expiration, insufficient funds, or otherwise, we may temporarily suspend your access to the Payment Services until we can charge a valid Payment Method. At no point in time is Airbnb Payments holding the funds on behalf of the Guest or providing the Guest a payment service. 18.6 For Guests and Hosts contracting with Airbnb Brazil, all references in this Payments Terms to Airbnb, Airbnb Payments or Airbnb Platform shall be deemed to refer to Airbnb Brazil. Anytime. Texas has returned more than $3 billion in unclaimed property to its rightful owners. If your country of residence is within the European Economic Area (EEA), Switzerland or the United Kingdom, the Payments Terms of Service for European Users apply to you. The CSSF will act as an out-of-court complaint resolution body. 20.4 If you are using your Payment Method for the benefit of your employees or other authorized third-party in connection with Airbnb for Work, as permitted by your account, you authorize Airbnb Payments to charge your Payment Method for bookings requested by employees at your company or other permitted third-party. The UK Financial Ombudsman Service is also available in a number of different languages and if you need it you will be put in touch with a translator when you contact the UK Financial Ombudsman Service. You may not assign, transfer, or delegate this agreement or your rights and obligations hereunder without Airbnb Payments prior written consent. In order to receive a Payout you must have a valid Payout Method linked to your Airbnb account. 15.7 Modification to AAA Rules - Arbitration Hearing/Location. 19.6 If you handle, store or otherwise process payment card information on behalf of anyone or any third-party, you agree to comply on an ongoing basis with applicable data privacy and security requirements under the current Payment Card Industry Data Security Standard with regards to the use, access, and storage of such credit card information. 18.1.2 By agreeing to these Payments Terms you as Host have consented to Airbnb Payments Luxembourgs payment of each Payout to your chosen Payout Method. If Airbnb wishes to enforce any of its rights against you as a consumer, we may do so only in the courts of the jurisdiction in which you are a resident. 14.5 If you are contracting with Airbnb Payments Australia, these Payments Terms will be governed by the laws of the State of New South Wales, Australia. A new rule, the only one of its kind in a major European city, forbids short-term private-room rentals, adding fuel to the debate over how to control booming prepandemic . The Payment Services may contain links to third-party websites or resources (Third-Party Services). If you would like to make a complaint, please write to us at: Airbnb Payments will provide a copy of these Payments Terms on request. 2.11.1.1 Airbnb Payments may make available to Guests the option to pay a portion of the bookings Total Price at the time of booking and pay the remainder of the Total Price at a later time prior to check-in (Payment Plan). Unless we agree in writing, the arbitrator may not consolidate more than one partys claims and may not otherwise preside over any form of any class or representative proceeding. 2.2 Payment Method Verification. Provided that you notify us of any Diverted Payout without delay and at the very latest within 13 months of the date of the payment, you may be entitled to a refund of that payment. 2.7 Booking Request Status. You and Airbnb Payments mutually agree that any dispute, claim or controversy arising out of or relating to these Payments Terms or the applicability, breach, termination, validity, enforcement or interpretation thereof, or any use of the Payment Services (collectively, Disputes) will be settled by binding individual arbitration (the Arbitration Agreement).
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