Nice variety and they will restock daily with what you ask for. The beach cabana also had good food and service although I cant remember our server name unfortunatelyMy spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! We went back at 3 to get our rooms, turns out that is the exact time they had airport shuttles dropping off others. We were expecting to get our rooms first since we had been there for hours by this time, but nope they took them first. We got tacos, which were delicious. Someone who loves live music and nightlife isn't looking for the same type of resort as someone who prefers relaxing days and quiet evenings. Checking in was simple and only took about five minutes once we got up to the counter. We're glad to hear that you enjoyed the entertainment and the service provided by the staff, particularly Samantha and Jesus. Royalton CHIC Cancun Pictures and Video - click to enlarge images or play videos . Relaxing & refreshing stay. For me, the highlight of the resort was the easy access to the gorgeous blue water of the ocean. The hotel does offer a place where you can get tested for COVID-19, but the service wasn't advertised to us online or when we checked in. Shout out to Alba for her exceptional customer service. I have the Chase Sapphire Preferred Card and the Chase Freedom Unlimited, so I could have booked my stay for the same price and gotten 5x on my stay with the Chase Freedom Unlimited before transferring those points to use with my Chase Sapphire Preferred. Butler greetings can be deceiving, we were split into floors and separated with different butlers. They even hand-made the tortillas as we ordered. Ask trinprincess about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask Abraham R about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask christineb1201 about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Luis Quintero, General Manager. During the day they are getting everyone involved and are pumping people up thats what we are there for right! I'm a plus-sized traveler, which made dining uncomfortable no matter where we went. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! This resort certainly wouldn't be my first pick if you want a relaxing escape. The city's infamous hotel zone is home to a number of resorts that cater to just about every type of traveler. The next day they would move us to the 14 floor and they took care of moving everything for us. Edi was our butler and did an amazing job coordinating all of the events we wanted to do throughout our stay. There are markers on the floor to promote social distancing while you wait in line, and they take your temperature before you enter. Thank you for your preference and visit to our Resort.Luxury RegardsJorge CastroGeneral Manager. The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. Please view our advertising policy page for more information. The rooms are the same, so it wasnt that the room was any different it wasnt, but we paid for Diamond club and wanted to be higher up for the views. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! Courtesy of CHIC Suites Resort. What are some restaurants close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Dos XX (draft-only cans are ok ) and Sol Cerveza are just not cutting it for those of us that only drink beer. You can find a full menu through the TV, place your order and then have someone call your room to confirm. From other butlers, you could see them taking care of their guests. Our room had a balcony that overlooked an outdoor entertainment venue for the hotel. Buffett has plenty of variety, from American, Chinese, Seafood, Italian, grills galore, everything that anyone would want and all very tasty. Whether you want to try out traditional Mexican dishes or grab a slice of pizza, the buffet has you covered. And of course, the meal wouldn't be complete without a round of chips and guacamole. Nothing but good things to say here :) Overall aside from the issues, I made sure to have a good time and I know 100% other guests had an amazing time. I booked a two-night stay in the resort's most basic room the luxury junior suite sunset view for $308 per night. Make sure to sign up for TPG's daily newsletter and never miss a hotel review. The beach cabana also had good food and service although I cant remember our server name unfortunately but he was fast paced with a positive attitude. ON our final night we came back to a cognac bottle in our room which was an attempt to makeup, but It would've been nice earlier on during the stay, and unfortunately, it was unopened by us. It should come as no surprise that the Mexican restaurant was hands down the best. Those who are interested in the nightlife Cancun has to offer will likely be better off waiting until COVID-19 restrictions regarding mask-wearing and social distancing ease and more people start booking trips once more. Thank you again for your review and we hope to welcome you back in the future CHIC Regards! And while there is certainly a lot of beach to enjoy, those who aren't interested in the party scene might want to check out a resort outside of the hotel zone. Then they put us in the wrong room. With DC you receive your butler and not sure where it got mixed up, but I didn't meet our butler until day 3 of our 4-day stay (we confirmed DC Day 2). 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping. The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. The Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only teams a beachfront spot with interiors straight from a glossy mag. Total rooms: 180 {{title}} Hotel Details. We ordered mango margaritas, a melted cheese and chorizo dish (which tasted as delicious as it sounds) and tacos. While the room had a coffeemaker and you could order basic coffee and cream at the buffet, I was able to get an iced coffee with coconut at Scoops. There's a check-in desk outside the Gourmet March restaurant and you could book treatments through the TV in your room, but that was the only signage throughout the hotel that alluded to the spa. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. When shes not working, youll find her planning trips to visit unique filming locations, historic libraries and thrilling theme parks. Your room key is your resort bracelet best invention ever, we knew this about Royalton as most of us have stayed in other Royalton Resorts in Dominican (Chic) and Rivera Maya (Royalton Riveria Cancun). He even brought me iced coffee most mornings. Sitting 18 stories above the glimmering lights of the Cancun Strip, the newest Royalton feature. Of course, there is a downside to being smack in the middle of the busiest tourist zone in Cancun. Opened in 2019, it sits proudly on beautiful Chac Mool beach, which is towards the northern end of this popular peninsula. Felipe was great with room service, Brandon was an awesome server at the 16th floor rooftop pool. We appreciate your feedback and hope that you had an overall enjoyable stay at the resort. As someone who generally hates ordering through the phone, this was a nice touch. Entertainment nightly without having to leave the hotel. Massages We had a few that did a couple massage and loved them, full massage with facial. Their blow dryer is amazing I dont care how thick your hair is it is more than sufficient. The rooftop pool is ok, but I've been to much better ones (make sure you know the rules before you go up there (like what's free, what's not, where to sit, etc..) Overall, a smooth stay, aside from a few hiccups during check-in. The Royalton Chic is right on the water, so you can wade in for an ocean swim or stay by the pool without losing that ocean breeze and picturesque view. Terms and Conditions Apply. Terrible conditions for relaxing, so I avoided the room. We gathered most information from other butlers. Otherwise, the stay was not what I had hoped. Soak up the sun by the rooftop pool, unwind in an elegant cabana with your favorite cocktail and savor refined Mexican cuisine all while enjoying panoramic views of the Cancun shoreline. The sushi, however, was medicore. The towel service with Royalton resorts is always great. Our dining restaurants, bars and buffet are included in your all inclusive package, with the exception of the Culinary Experience or Level 18 restaurant. It's also great to hear that you enjoyed the food and drinks and found the hotel to be beautiful. The views are gorgeous all of them. The food was hit or miss, which isn't uncommon at all-inclusive resorts. HOTEL: The hotel appears to have been built in the 1990's, but is in very good condition overall. It's great to hear that you had a wonderful time at the Royalton Chic Cancun resort. They have a talent of making you feel like the most important guest in the world. Is parking available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Bottom Line. It sounds like you felt very welcomed and comfortable during your stay, which is what every guest hopes for. We are happy to know how much you enjoyed your stay at Royalton Suites Cancun, especially for the fitness classes, refreshing beverages and customer service. We hope to receive you soon once again at our Resort very soon.Luxury RegardsJorge CastroGeneral Manager, When we called to get a Room we asked for a good one, they booked, great, as soon as we arrived, the reception was awful not even a welcome beverage or anything, the reception guy just remark us the over charge stuff and never the things we were allowed and at the end after do the charge they offer us a Diamond pack, what it was not included and we have to paid if want to use the half of the place and facilities, and if you dont get that, you are like discriminate to several things, Bars, Pools, Restaurants, everything, why dont put the different choices since the beginning and we can decide as we want , we used to spend night in Cancn and Riviera very often and this was our worse choice ever, better go to Hyatt Ziva or even to Iberostar We paid accommodation from 9th till 11th of July 2019 , Rooms 105041 and 105043, Dear Abraham RThank you for your review and I can assure you that I have carefully considered your comments. Which popular attractions are close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Highlight: Location, views, and SPA ( I recommend hydrotherapy and Swedish massage). I hope to return soon!More, Dear odysuarezThank you for taking the time to write your review of our property on TripAdvisor and be a reference to future guests, your comments are very much valued. The Royalton Chic Suites Cancun Resort and Spa is an adults-only, all-inclusive resort set to join the Marriott Bonvoy family later this year, so we decided to check it out now that travel is returning and many are looking for their first escape after more than a year of staying at home. This hotel has some hiccups to deal with and service is key when managing a resort. Dear valued guest, Thank you for taking the time to leave us a review of your recent stay at Royalton Chic Cancun. Keno came on strong and we all thought what a great butler, well turns out not so much he was a lot of talk but not much behind the action. Everyone else was pleased with their rooms. Great check in experience with Alejandro. If you're looking for exciting nightlife and a more tourist-focused experience, the hotel zone is a great place to be. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. The drinks are very watered down. Royalton he is a dream employee, please take good care of him and keep him happy because he keeps your guests very happy. Of course I must also mention my favorite and the best bartender Caesar..II'm still dreaming of those Margaritas. Boulevard Kukulcan, Km 9.7 Zona Hotelera, Cancun 77500 Mexico, Lock in the lowest price from these sites. The resort also offers fitness classes to guests, including sunrise yoga, kickboxing, boot camp classes, zumba and more. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Lastly one of my favorite things DC offered was access to the rooftop pool. Royalton CHIC Cancun offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Bathroom no tub I am probably the only one to miss that as I love my baths, but the large rain shower with hand held makes up for it, and a sitting area if needed. Are there opportunities to exercise at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? You can eat and drink as much as you want. Property Information . If you want sun head to the roof top you are diamond and have free access and there is plenty of it. When it comes to nightlife, the vibe matters. The Royalton Chic offers a variety of dining options a buffet with a little bit of everything, Asian-inspired cuisine, a Mexican restaurant, a sports bar, a steakhouse and a cafe for specialty coffee, baked goods and gelato. Arrival Where was our alcoholic celebration drink? The Royalton Riviera Cancun is celebrating its one-year anniversary this week. Offer ends 5/3/23. I paid extra for diamond club king bed and didnt get that. Dual sinks with plenty of space to spread all your stuff out, round face mirror, the shampoo, conditioner, shower gel is awesome no need to bring your own (though I do recommend good condition packets they are easy to pack and with the chlorine and salt water are of great benefit and your hair will thank you). Food was scarce in the Diamond club reception area, and drinks were pour your own, no bar like at the Royalton Riveria. Lows:I initially booked through Royalton direct and thought I had DC. I don't drink much hard liquor but it appeared that premium liquor was almost always out for our fellow vacationers. Location - tick Food - double tick Drinks - tick Entertainment- double tick Service - triple tick Honestly the only fault i had from the hotel is that the fire alarm went off in the middle of the night twice and when i spoke to reception in the morning they didnt seem to know anything about it. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. There is a scale (for weighing luggage, or that is all I used it for). We'll run a soft credit check to find special offers, but it wont affect your credit score. more. It was a little unorganized for us the first night because we couldnt unpack, but no biggie the rooms were both clean and very nice (will post pictures). I have shared your words with the corresponding department. It's harder to escape the crowds, for one. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Right on the beach with an incredible view of the Caribbean. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. The amount of effort the animation team puts into entertaining the guests is amazing. See 5,067 traveler reviews, 7,729 candid photos, and great deals for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, ranked #33 of 274 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. hire more people so that fatigue does not set in, and provide more premium beers. If being a butler is a promotion, this guy needs it ASAP. The next room was a little better, but everyday the sheets still felt damp and all my clothes felt damp no matter what we did. One thing worth mentioning is this pool is shaded after 2 pm, not necessarily a bad a thing when you have been in the sun all day every day for days, just worth mentioning. Overall great trip and I will be back to enjoy a longer stay. Related: Mistakes to avoid at all-inclusive resorts. Number of persons. Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. This is a great place if you want a lot of entertainment. Wishes for Management: Elevators take entirely too long! A little disappointed in the Mexican corner I mean we are in Mexico I wanted to see fresh guacamole and pico de galo galore, of course its not everyones favorite, just mine . The resort map on the TV was blurry, and there was no easily-spotted signage to point me in the right direction. There is a spa at the resort, but it's hard to find. Pools Diamond club pool - where we spend most of our time, service was good, and we never had an issue getting chairs for our group. CHIC by Royalton Luxury Resorts is a 323-room upscale all-inclusive with contemporary decor and a happening vibe. My friend and I visited this resort for 7 nights and really enjoyed our time. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. Highlights: - Gym - Coffee shop - Mexican restaurant - Location Drawbacks: - Lack of craft cocktail options. Parties aren't as fun without crowds and dancing two things most people aren't comfortable with during COVID-19. On the not-so-pleasant side of things, the hotel does appear to struggle with. It's especially gratifying to hear that the service was impeccable and that Emmanuel, your butler, was so attentive and accommodating. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 Rooftop Cabana Lounge. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Start each day comfortably refreshed in anticipation of the adventures to come. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. We made the best of it and poured shots of Don Julio, and mixed some other drinks, including popping a bottle of champagne, but no diet coke in the refrigerator we had a diabetic in the group, so he really needed the diet soda, we asked for some but never got it. Whether unwinding on our private white-sand beach or dancing with CHIC Angels at our Rooftop Cabana Lounge pool party, Royalton CHIC Cancun is where you can Party Your Way in the glimmering heart of downtown Cancun. All in all we had a lovely experience and will 10/10 recommend. Checking at rates if you are booking this property, I'd book 1000% on Bookit. Some of my favorite restaurants were, Grazie their Italian restaurant, Scores Sports Bar which we had for lunch everyday, Hunters - delicious steak, and lastly the Breakfast buffet which had endless variety from freshly made omelets to fresh pressed juices and smoothies with an amazing beach view. Nearby attractions include Playa Chac Mool (0.2 miles), Tornado (0.09 miles), and Playa lagarto (0.2 miles). It was crowded and the seats were uncomfortable. Never had this issue in a room while visiting Cancun in April before. The Asian restaurant was my least favorite restaurant we tried while there. Not to mention impeccable service from our server Ernesto! We were unable to try out all of the dining options, but here's a quick rundown of the places we did get to check out. Had a wonderful time during our stay at the Royalton Chic. I saw a few butlers going above and beyond for their guests. Rather than room keys, we were given bracelets that had a small, flat fob that gave us access to our rooms and all of the restaurants throughout the resort. Everyone must wear masks while indoors. Book now! The vibe team hangs out here so there is always something going on, and it is usually pumping. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. This site does not include all credit card companies or all available credit card offers. Like most hotels and resorts, they do require you to have a card on file for incidentals. Designed for entertaining, your loved ones can dine together on gourmet meals, enjoy cocktails on the private terrace, and take in the resort's best ocean views from the outdoor Jacuzzi, then retreat to elegant bedrooms, each with a Jacuzzi and private terrace. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Came for our honeymoon and the service was impeccable from start to finish. All Rights Reserved. The beds were comfortable, though nothing special. I dont think I had any premium alcohol with DC unless I went to the lounge and did it myself. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 - Rooftop Cabana Lounge. Please see our partners for more details. As you pull up, someone was waiting to welcome us to the resort, help us with our bags (which were delivered up to our room) and take our temperatures before entering the lobby area. Mornings find new meaning when you awaken in our signature, handcrafted DreamBed. Plus, your own feed of TPG content. Erick texted me so that I could message him, again what a dream. Erick took us around to the 1st floor bar, shops, sitting areas inside and outside. Not sure about service because we didnt hang out there much. more. If you get a chance, visit Isla Mujeres and rent a golf cart and drive around the Island to check things out. There is a separate pool and separate lounging areas along the beach for those guests, but there didn't seem to be a large difference between the two areas especially not while the resort still isn't booked to max capacity. But the only additional charge to the room not included during booking was an environmental tax that only added $2 and some change to the bill. Another benefit to the hotel zone is the stretch of sandy beaches. Level 18 Rooftop Cabana Lounge is an elevated adults-only . We did get a surprise performance mid-meal from a belly dancer. This includes in-room bluetooth speakers and USB charging stations. Royalton CHIC Cancun Resort & Spa Adults Only All Inclusive Cancun, Mexico 1 (888) 774 0040 or (305) 774 0040. Roof top Erik took us to the rooftop to check it out. This may not be an issue for you, but if you are blessed with wide hips like me, note that you'll have to squeeze into chairs whenever you eat (which may change which clothes you decide to pack for dinner). For an explanation of our Advertising Policy, visit, (Photo by Madison Blancaflor/The Points Guy). It did seem like the hotel was a bit understaffed. And you're certainly not getting an authentic Mexico experience. The staff makes sure to inform you of cabanas, bottles and hookah to keep the party going (for a fee which takes away from the all inclusive and Diamond club experience). Winged eyeliner is a science, and low lighting was not my friend. Popular places such as Senor Frogs and Coco-Bongo were a short walk away, and the sidewalks are wide enough to accommodate the foot traffic. As of Apr 25, 2023, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on May 1, 2023 start from $434, excluding taxes and fees. Whether unwinding on our private white-sand beach or dancing with CHIC Angels at our Rooftop Cabana Lounge pool party, Royalton CHIC Cancun is where you can Party Your Way in the glimmering heart of downtown Cancun. We're sorry to hear that the Diamond Club upgrade didn't meet your expectations in terms of value. - Food was 3/10 (breakfast, fries and chips / dip saved us as vegetarians) - Up-charges for a lot of things I thought would be available to. Ask Kellie P about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, We compared the lowest prices from 12 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 11 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 9 websites, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 8 websites, We compared the lowest prices from 10 websites. Personally, I preferred this to actual room keys that would have been easier to lose and more of a hassle to carry around with us throughout our stay. Bars- Lobby bar Always good and friendly service, drinks were plentiful and as strong as you liked them. Thank you for recommending the resort to your family and friends. So my words of wisdom is to lower your expectations. Sink your toes into the soft sand and enjoy a delectable meal accompanied by warm tropical breezes, views to the horizon, and the perfect company. I cannot recommend this hotel more, everything is great. Gym Their gym crew is amazing, try the TRX classes they were amazing and kicked my booty, literally I do cross fit and my bum was sore from that class, or maybe it was from the stairs. Cancun is one of the most popular tourist destinations in Mexico, which is currently one of the international destinations U.S. citizens can visit without needing a negative COVID-19 test (though you will need a negative test to reenter the United States). We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises and we hope this will not be your last visit. Again, Erick was amazing and was there for moving our things and taking care of every detail. There were some areas I thought could have been cleaned better the hand-held shower head had some soap scum buildup and some of the nooks and crannies of the shower weren't thoroughly clean. Its not a crowded pool. Compare the cost in points or miles to cash, and see which option is best. Total rooms: 180 {{title}} Resort Details. 6 points per dollar on eligible purchases at hotels participating in the Marriott Bonvoy program, 4 points per dollar at restaurants worldwide, U.S. gas stations, wireless telephone services purchased directly from U.S. service providers and U.S. shipping, 2 points per dollar on all other eligible purchases, Earn a free-night award each card renewal month (up to 35,000 points), Receive 15 elite night credits to jump-start status, Must spend $60,000 in a year for second free-night award. Unlimited reservation-free dining international, and local liquors, Complimentary access to Level 18 - Rooftop Cabana Lounge, Royalton Fit: a modern fitness center with instructor-led classes, Unlimited international and local liquors, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Theres a reason friends and loved ones visit our properties year after year.
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